Shipping Policy

At Eyecliniclenses, we strive to provide a seamless and efficient shipping experience for our customers. We understand the importance of receiving your contact lenses in a timely manner, and we are committed to delivering your order as quickly as possible.

Shipping Methods

We offer various shipping methods to cater to your needs. Our standard shipping option ensures delivery within 5-7 business days. For those who require their contact lenses sooner, we also offer expedited shipping, which guarantees delivery within 2-3 business days. Please note that shipping times may vary depending on your location and any unforeseen circumstances.

Shipping Rates

Our shipping rates are calculated based on the weight and destination of your order. During the checkout process, you will be able to view the shipping costs associated with your purchase. We strive to provide competitive shipping rates to ensure that you receive the best value for your money.

Order Processing Time

Once your order is placed, our dedicated team works diligently to process and prepare your shipment. We aim to ship all orders within 24-48 hours of receiving them. Please note that order processing time may be slightly longer during peak seasons or promotional periods.

Tracking Your Order

For your convenience, we provide tracking information for all orders. Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate its arrival time.

International Shipping

We are pleased to offer international shipping to customers around the world. Please note that international shipping may be subject to additional customs fees, taxes, or duties imposed by your country's customs department. These charges are the responsibility of the customer and are not included in the shipping fees paid at the time of purchase.

Shipping Address

It is essential to provide accurate and complete shipping information to ensure the successful delivery of your order. Please double-check your shipping address before finalizing your purchase. In the event that you need to make any changes to your shipping address after placing your order, please contact our customer support team as soon as possible.

Lost or Delayed Shipments

In rare cases where a shipment is lost or significantly delayed, we will work closely with the shipping carrier to resolve the issue promptly. If you believe your shipment is lost or experiencing an unusual delay, please reach out to our customer support team, and we will assist you in tracking down your order.

Contact Us

If you have any further questions or concerns regarding our shipping policy, please do not hesitate to contact our customer support team. We are here to provide you with the assistance you need and ensure that your shopping experience with Eyecliniclenses is nothing short of exceptional.